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Immediate Alerts are not working SharePoint 2007

08 Feb

We had wired experienced with immediate alerts on last week. We have two web application and alerts are working fine in one of the Web Application and suddenly alerts were stopped working on second web application. I tried to restart the alerts and update the alert templates for problematic site. But, no luck!

Then when I dig into the issue in central administration, I found out that immediate alerts timer job of content database server is in “initialized” state. After I restart the timer service on content database server, immediate alerts timer job of content database server is in “Aborted” state. Finally, we solved this issue by clearing the config cache using following steps:

1. Stop Windows SharePoint Services Timer on Windows Services
2. Go to ‘C:\Documents and Settings\All Users\Application Data\Microsoft\SharePoint\Config’ on front-end server and back-end server
3. Clear xml files from the above folder.
4. Open cache.ini file and restart the number into ‘1’
5. Start Windows SharePoint Services Timer on Windows Services

Hope this helps!

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3 Comments

Posted by on February 8, 2010 in Immediate Alerts, Sharepoint

 

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3 responses to “Immediate Alerts are not working SharePoint 2007

  1. MetaManu

    February 23, 2010 at 10:49 am

    stsadm -o sync to regenerate those files 🙂

     
  2. Jackie

    February 25, 2010 at 7:06 pm

    MetaManu:

    Did you try this solution?

    lovedjohnysmith:

    What do you mean by backend? I don’t believe I have access to the backend database. Is that where the SQL database is hosted and not the SharePoint server itself?

    Thanks in advance.

     
  3. me

    January 6, 2015 at 7:46 pm

    The solution above works:

    1. cmd, net stop sptimerv3
    2. clear XML files from: C:\ProgramData\Microsoft\SharePoint\Config\[GUID]
    3. within C:\ProgramData\Microsoft\SharePoint\Config\[GUID], open cache.ini, change to value 1. Save the document.
    4. net start sptimerv3
    5. check if “immediate alerts” service status within timer job status. Central admin>Operations>Global Configuration>Timer Job Status>Immediate Alerts>”Succeeded”

     

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